FAQ

Colocation

Overview Features Benefits FAQ Client Plans

 
Q: What is Data Center Colocation Service?

A: Collocation is provision of space for a customer’s equipments on the service provider’s premises. That is located at a dedicated facility designed with resources which include a secured cage or rack, regulated power, dedicated internet connection, security and support.

Q: What types of colocation services are available?

A: DATA First Colocation Service offering Server Based Colocation service, Rack Based Colocation Service and Area Based Colocation Service.

Q: What is a “U” ?

A: A “U” is a small footprint form factor for convenient deployment of computer and telecom equipment in standard data center racks. One U is equivalent to 1 ¾ inches (or 45mm) in height.

Q: Why should I choose Colocation service from DATA First over other providers?

A: DATA First providing collocation service in lower pricing with power supply for zero-downtime functioning of the server farm. It is also providing service benefit of PoC(Proof of Concept) to customer, before hosting their server.

Q: What type of servers do you allow for Colocation Service hosting?

A: DATA First offers the tire III data center facilities, seamless connectivity to business locations, Enforces both physical and operational security, 24×7 Network Operations Center (NOC), Perimeter security and restricted access, Integrated suite of services in a cost effective manner.

Q: Are there any extra charges other than setup and Monthly/ Annual fees?

A: No extra charges for collocation.

Q: Can I upgrade my Service Plan?

A: YES, You can upgrade

Q: Are you operational 24x7x365?

A: Yes, we are operational 24x7x365.

Q: What physical security measures are in place at your Data Center?

A: We take security very seriously. Every precaution is taken to ensure that no one has access to your server other than our certified InternetDataCenter technical staff. Our staff even has to pass through security checks to access your server. Other than fire proof environment with all detection and suppression systems, passkeys, video surveillance, and biometric security devices ensure that your server is safe and secure.

Q: For your single server co location, what is the server size limit?

A: We accept both Rack mountable and Tower servers. The server size can be up to 40U with the best low price.

Q: Do you have a second data center for backup servers or disaster recovery?

A: YES, We have

Q: What is Data First Colocation Service SLA?

A: Data First Colocation Service is fully supported by 99.99% Service Level Agreement (SLA).

Q: What does “fully redundant” mean?

A: Fully redundant means having a back-up which ensures no loss Power to your server or connectivity to the Internet.

Q: I need something that is not listed on your site, what do I do?

A: Contact us immediately at: info@datafirst.co.in . Your business is important to us and we will definitely try and do anything we can to meet your special needs.